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Privacy Policy

Last updated: January 2025

1. Information We Collect

Personal Information

When you contact us for landscaping services, we may collect:

• Your name and contact details (phone, email, address)
• Project details and requirements
• Property information relevant to landscaping work
• Payment information for completed work

Website Information

Our website may collect:

• Basic analytics data (pages visited, time spent)
• Device and browser information
• IP address and location data

2. How We Use Your Information

We use your personal information to:

• Provide landscaping consultations and quotes
• Schedule and complete landscaping work
• Process payments for services
• Communicate about your project
• Maintain records for warranty and insurance purposes
• Improve our services and website

3. Information Sharing

We do not sell or rent your personal information. We may share information with:

• Subcontractors: Only project-relevant details when necessary
• Suppliers: For material delivery to your property
• Insurance companies: If required for claims
• Legal authorities: If required by law

4. Data Storage and Security

We implement appropriate security measures to protect your information:

• Secure storage of physical and digital records
• Limited access to personal information
• Regular review and deletion of outdated information
• Encrypted transmission of sensitive data

5. Your Rights

Under Irish and EU data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Data portability

6. Cookies and Website Analytics

Our website uses essential cookies for functionality and may use analytics cookies to improve user experience. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may use third-party services such as:

• Google Analytics for website statistics
• WhatsApp for customer communication
• Payment processors for transactions

These services have their own privacy policies governing data use.

8. Data Retention

We retain your information for:

• Project records: 7 years (for warranty and tax purposes)
• Marketing contacts: Until you opt out
• Website analytics: 26 months maximum

9. Contact for Privacy Matters

For questions about this privacy policy or your personal information:

10. Changes to This Policy

We may update this privacy policy periodically. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes indicates acceptance of the updated policy.

11. Complaints

If you have concerns about how we handle your personal information, you can contact the Data Protection Commission of Ireland at www.dataprotection.ie